Social Customer Service Summit

INTEGRATING SOCIAL CUSTOMER SERVICE INTO YOUR OMNI-CHANNEL STRATEGY

Register your interest
WHEN April 2017 8.30am
WHERE London, UK London

About #SCSS

Social Customer Service Summit is a two-day conference and workshop that explores the growing integration of social and digital in the customer space.

Not your usual conference, SCSS16 is designed to be completely interactive with peer-to-peer collaboration and problem-solving high on the agenda.

Reasons to attend:

  • Hear insights from HP, IBM, Travelex & Transport for London.
  • Workshop solutions to your problems with leading #socialCS experts.
  • Network with 120+ senior Customer Service and CX professionals.
  • Join our Master-class (Day 2) to create your Customer Hub.

Feedback:

  • Very focused and well documented. Engaging format and great networking!.”
    VP Customer Service EU, eBay
  • The content was incredibly pertinent to me and really helped crystalise my proposals for social".
    Head of Multi-Channel, British Gas
  • Thanks for a great day. Great speakers! Great event!".
    Social Media Manager, AIB

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