Social Customer Service Summit

About #SCSS

Social Customer Service Summit is a two-day conference and workshop that explores the growing integration of social and digital in the customer space.

Not your usual conference, SCSS16 is designed to be completely interactive with peer-to-peer collaboration and problem-solving high on the agenda.

Reasons to attend:

• Hear insights from HP, IBM, Travelex & Transport for London.
• Workshop solutions to your problems with leading #socialCS experts.
• Network with 120+ senior Customer Service and CX professionals.
• Join our Master-class (Day 2) to create your Customer Hub.

Feedback:

• “Very focused and well documented. Engaging format and great networking!.”
  VP Customer Service EU, eBay

• “The content was incredibly pertinent to me and really helped crystalise my proposals for social".
  Head of Multi-Channel, British Gas

• “Thanks for a great day. Great speakers! Great event!".
  Social Media Manager, AIB